GRAAM is a public policy research and advocacy initiative that is working towards policy change based on empirical evidence and research carried out with grassroots perspectives. GRAAM also aims to enrich the interaction between – the community, the state, the NGOs, and the private sector.
GRAAM utilises the information gained from the monitoring system to create awareness and empower the community to drive for change. Moreover, GRAAM promotes advocacy at the local level to identify local solutions to issues and bring in visible changes by bringing together community members as well PHC personnel. They work with the government to institutionalise this technology assisted community monitoring mechanism. The technology based monitoring system using IVRS technology is used that facilitates capturing community perspectives on the delivery of health services at the grassroots level. Arogyashreni is an innovative project implemented by GRAAM in Mysore districts for 2 consecutive years. It is an action research project implemented to observe and enhance the community participation and monitoring capacity by utilising the technology, Interactive Voices Response System (IVRS) in the process.